Generals Terms & Conditions

A. Information regarding the Webshop and the electronic conclusion of contracts
1. Contracting Partner
The VELOX webshop which can be accessed at is being provided by :

Brandstwiete 1
D - 20457 Hamburg, Germany
Tel: +49 / (0)40 369688-0

General managers:
Bernard Goursaud, N. Max Schlenzig, François Minec

Registration of company: Amtsgericht Hamburg
Registration number.: HRB 54281
VAT: DE 811548547

(hereinafter: VELOX)
VELOX is your contractual partner for all contracts concluded through the webshop.

2. B2B Profi-Shop

The VELOX Webshop is for professionals only, e.g. companies, businesses, professional per-sons, authorities other public legal entities, for the use within their professional course of busi-ness. No sale to private customers / consumers.

3. Registration / Prices

If interested in the products of the VELOX webshop please register first. The prices of the products of the VELOX webshop are only shown to registered and validated business custom-ers. All prices are excluding value added tax (VAT).

4. Shipping costs / shipping countries

We ship to the following countries for free: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Luxemburg, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, and UK.
Shipping to other countries is possible with a different shipping fee, however a pick up can be arranged.

5. Delivery time

The availability of each product of the VELOX webshop will be shown on the product detail page. Immediately available products will be dispatched and delivered after the confirmation of payment or the reception of the order confirmation to destinations in Germany within 2-3 work-ing days. The shipping time to other countries differs and lies between 3-7 working days.

6. Payment

For Payment you can use bank transfer, credit card (Visa, CB, Mastercard), direct debit (Maes-tro), PayPal or you can pay by invoice.

7. Conclusion of the purchase agreement

Your order through the VELOX webshop ordering process represents an offer to us for the conclusion of a purchase agreement. We will then forward to you an automatically generated e-mail confirming the receipt of the order and listing its details (confirmation of receipt of order). Due to this e-mail a purchase agreement is not yet concluded, the confirmation e-mail serves solely for your information and verification. After the validation of your order by VELOX your offer will be accepted on the part of VELOX by a separate e-mail or upon the shipment of the ordered goods.

8. Further Information regarding the electronic conclusion of the purchase agreement

Before confirming and sending the order to us you can check all the details of the order and, if needed, can correct inserted details by using the back-button or changing details directly within the ordering step. Your order will only be send out to us after you have confirmed the payment details in the last step of the ordering process. Following the order we save all contractual infor-mation. The general information and general terms and conditions of the VELOX Webshop may be accessed and downloaded on the website at any time. Any agreement with VELOX can only be concluded in German language. However, we also provide a non-binding version of our in-formation, terms and conditions and privacy statement in English and French. Only the current version of the general terms and conditions will be accessible at VELOX Webshop at URL.

B. General Terms & Conditions of the VELOX Webshop
1. Validity

The following terms and conditions apply to our entire commercial contact with our suppliers and our customers. Any terms and conditions of our contracting partners are hereby expressly re-jected. Agreements contrary to these terms and conditions require our explicit confirmation. Em-ployees lacking power of representation may not enter into agreements which contradict these terms and conditions.

2. Offers, Orders

Our offers are not binding and subject to change without notice. Orders will become legally bind-ing only through an express confirmation thereof by e-mail, fax or our actual delivery.

3. Payment Terms

Our deliveries occur against an invoice, payment by bank transfer, credit card, direct debit, Pay-Pal or invoice which is immediately due without deductions upon receipt thereof. The customer will be in default one day after expiry date if he has not paid theretofore. The customer's right of set-off is hereby excluded to the extent that they are not based on the same contractual rela-tionship. Customer's retentions or set-offs are allowed only if the customer's claim is non-disputed, or has become unappealable. With respect to suppliers belonging to a group of con-solidated companies, we are permitted to assert retentions or set-offs against such a supplier based upon claims we hold against another member of that supplier's group of consolidated companies. In the event that a customer defaults in payment, we are entitled to demand interest on the unpaid balance at the rate charged against current account overdrafts by our business bank, or at least 8% above the current rate charged by the European Central Bank on the main refinancing operations. In the event of a customer's default in payment or other apparent credit unworthiness, all remaining claims against that customer shall become due and payable in full immediately. We shall then be entitled to rescind previously agreed upon payment terms, and to demand payment in advance, or other appropriate security with respect to pending deliveries. A customer shall be deemed unworthy of credit when, in particular, it files a petition for institution of composition or bankruptcy proceedings, or when our credit insurance has removed the cus-tomer from its group of insured customers.

4. Delivery, Passing of Risk

Even without explicit agreement, we are entitled to make partial deliveries unless partial delivery is unacceptable for the customer considering our interests as well. Should an obstacle to deliv-ery arise for which we are not responsible, the agreed delivery deadline shall be extended equaling the obstacle's duration. Whenever the customer has to grant an appropriate grace peri-od in order to assert rights against us, this grace period shall be at least two weeks. In case of delay of delivery or impossibility of delivery we are only liable according to clause 8. The passing of risk takes place upon delivery to the carrier. This also applies when we assume the costs of transport. Deliveries which are not taken by the customer shall be stored at customer's cost and risk. The dates of our delivery identify the date of delivery to the carrier. We will only take back packaging materials upon explicit agreement. In cases of force majeure or other events unfore-seeable at the time of conclusion of the contract which we could not avoid despite reasonable care according to the circumstances of the individual case, regardless whether occurred at our company or atour suppliers or their suppliers (reservation of self-supply), such as e.g. war, natu-ral disaster, breakdowns, lawful strikes, lockouts or administrative orders, these delivery times / dates will be prolonged by the duration of such an interference and a reasonable start-up period. If such disruption leads to a delay of performance for more than four months, either party may withdraw from the contract. If delivery becomes impossible or unreasonable due to the above circumstances without us being liable for it, we are entitled to withdraw from the contract wholly or in part in respect of the part of the contract not yet performed. In such case, the customer is not entitled to any claims of damages. Any statutory rights of withdrawal remain unaffected.

5. Reservation of Title

Goods delivered by us shall remain our property until customer's payment in full of all balances owed. Provided that the customer has defaulted on one of its obligations arising from our busi-ness relations, we are entitled to withdraw from the contract in accordance with the general rules of withdrawal according to § 323 BGB and to demand customer's return of the goods subject to title reservation.. The customer shall bear all costs resulting from such taking back. Upon unsuc-cessful warning, we are entitled to resell all such goods taken back, and to set off the resulting sales revenues against our claims. If delivered goods subject to title reservation are processed, we acquire ownership in the resulting product(s). If goods subject to title reservation are pro-cessed, mixed or combined with goods owned by a third party, we will acquire joint property in the resulting product(s), in proportion to the respective invoice value of the goods. If goods sub-ject to title reservation are mixed or otherwise combined with items solely owned by the custom-er, the customer hereby already expressly assigns the prorated joint property rights in the uni-form good to us in the proportion of the value of the good subject to title reservation. . As a se-curity, the customer hereby assigns to us all claims arising from its sale of goods subject to title reservation, in proportion to our property rights in said goods. We accept this assignment. In this context, any assignment by the customer to third parties of reserved property rights, including those within the framework of factoring transactions, is inadmissible. The customer shall insure goods subject to title reservation against the usual storing risks, and hereby assigns to us its claims arising under such insurance policies. We accept this assignment. The customer shall, upon our request, hand over such policies so that we may assert insurance claims. In case of indications that the realization of our claims may be in danger, the customer shall, upon request, disclose to its customers the assignments, and shall provide us with all necessary documents and information. In case of any third party attachment or other action against goods subject to title reservation the customer shall inform the third party about our property and notify us imme-diately after taking notice. The customer will meet all costs arising in connection with efforts to lift such third party attachments or other action, in particular, costs connected to a third party action against execution ("Drittwiderspruchsklage"), as far as such costs cannot be recovered from the respective third party.

6. Technical and Chemical Information

We furnish technical and chemical information about the goods, and advice regarding their use or application, according to our best knowledge and belief. However, said information is non-binding, and does not release the customer from its own duty of care or its independent duty to observe legal or administrative regulations. Such information shall only be regarded as a guaran-tee where it is expressly declared so.

7. Warranties

Customer is required to notify us in detail of recognizable defects no later than 7 days following delivery, and prior to any processing of the goods. Customer's duty to inspect extends to the entire shipment. Hidden defects are to be notified in the same manner no later than 7 days from discovery. We shall be granted opportunity to inspect objected goods before the customer modi-fies, or processes said goods, or supplies them to others. If existence of a defect is established, we will, at our discretion, remedy the defect, or replace the goods in exchange for return of the defective goods. If the remedy or replacement fails, customer shall have the right to reduce the purchase price or demand refund of the purchase price in exchange for return of the defective goods.

8. Liability

Claims for repudiation of the contract founded on the breach of a contractual duty other than a good's defect are only admissible where we can be held responsible. Liability for violations of duty arises in case of intent or gross negligence, and in the event of a duty which is recogniza-bly material for the fulfillment of the contract's purpose even in case of slight negligence. In all other cases, our liability shall be excluded. This limitation of liability shall not take effect where we have assumed a guarantee, for damages under the Product Liability Act, or for personal inju-ries to body, health or life. Where we are for simple negligence, our liability is limited to the dam-ages foreseeable at the time of contract formation.

9. Jurisdiction, Governing Law, Miscellaneous

Place of payment is Hamburg, for delivery, the place of dispatch. Place of jurisdiction is Hamburg provided the customer is a businessman or has no general place of jurisdiction in Germany. However, we reserve the right to sue the customer at its general place of jurisdiction. Governing law is German law, including the provisions of the UN Convention on the International Sale of Goods (CISG). In the event that payment is to be made against a commercial documentary cred-it, the relevant provisions of the International Chamber of Commerce in Paris (ICC) shall also apply in their current version. The customer permits our electronically storing and processing its personal data in regards to the business relation, and that it will not receive notice thereof in each individual case. In the event that any of the preceding terms or conditions should be deemed invalid, said invalidity shall not affect the validity of the remaining provisions. Ineffective provisions shall be replaced by regulations whose economic consequences agree as closely as possible with those intended by the ineffective clause.

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