Privacy Notice

This privacy notice informs you about the collection and processing of personal data in connection with this internet website by :

Brandstwiete 1
20457 Hamburg

If you have questions or want to contact us about other matters related to data protection, please contact Fran├žois Minec.


We collect and process your personal data, that you communicate to us, for the provision of user accounts and/or the handling of orders (including shipping, payment and documentation).

Insofar as permitted by applicable law, we might conduct credit checks in relation with an order by requesting information from the following company: Hermes.

If you subscribed to our newsletter, we use your e-mail address to send you the newsletter. You can unsubscribe anytime.

We pass on your personal data to third parties only if this is necessary to fulfil our obligations from our contract with you, if you have given your consent, or this is permitted by other applicable statutory provisions.

Data retention :
Customer and prospect data is stored for 5 years after the end of the relationship.This period begins: at the time of the last order, the last time the customer connects to its account, when an email is sent to the customer service department, if the link in an email sent by Velox is clicked on, if items are placed in the basket but a purchase is not made, or finally if the customer sends a positive response to an email requesting whether they wish to continue to receive sales material at the end of the five years or not.

At the end of this period of time, the customer's or prospect's data will be anonymised.


Cookies are small text files that are stored on the user's equipment with which a website is accessed (PC, smartphone etc.). Cookies do not grant access to personal data on the user's machine. Cookies are used for different website functionalities (e.g. the administration of login data to provide a shopping basket functionality). We use cookies with a short lifespan to maintain your login and enable you to shop on our website.

Furthermore, we use cookies to collect statistical data of the website usage to optimize our website. We do not connect usage data collected on our website with your personal data. Most browsers include an option to partially or completely block the storage of cookies. Please note however that this might affect the functioning of our webshop

Google Analytics

For statistical analysis of our website we use Google Analytics, a web analytics service offered by Google Inc. ('Google'). Google Analytics is based on cookies and allows the analysis of website usage. We have activated the IP anonymisation so that IP addresses that are transmitted automatically with any usage data will be shortened by Google within the European Economic Area before the data is forwarded and stored in the USA. Only in exceptional cases IP addresses are sent to a Google server in the US and shortened there. On our behalf Google processes this information to analyse the usage of our website, create reports on the website activities and provide other services related to website and internet usage for us. This procedure for IP anonymisation has been discussed between Google Inc. and the Hamburg data protection authority and been accepted by the latter as compliant with data protection laws.

The IP address transmitted by your browser to Google as part of the Google Analytics service will not be combined with other Google data. You can prevent the storage of cookies by configurating your browser accordingly. You can also block the collection of the data related to your use of our website produced by the cookie (including your IP address) and the processing of such data by Google by downloading and installing the browser plugin available under the following link :

Use of Social Plugins

This website uses the following social plugins provided by the following companies ("third-party providers") :

  1. Facebook Like button ( provided by Facebook Ireland Limited Hanover Reach, 5-7 Hanover Quay, Dublin 2 Irland,
  2. LinkedIn: LinkedIn Ireland Attn: Privacy Policy Issues, Gardner House, Wilton Place, Wilton Plaza, Dublin 2, Ireland
  3. YouTube: YouTube, LLC, 901 Cherry Ave San Bruno, CA 94066, USA

Privacy Guidelines:

When accessing our website, your browser establishes a direct connection with servers or the third-party that provides the social plugin. During this connection the third-party provider can collect your IP address and other browser data. The plugin content is then directly sent to your browser and displayed as part of the website. We neither have any influence on the amount of data that is collected through the social plugin nor on its use by the third-party provider. This information can be found in the respective third-party providers' privacy notices. If you have any concerns regarding the aforesaid, you should at least ensure that you are logged off from the third-party's services when visiting our website. There are also browser-addons available that block connections to third-party providers' servers.

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